Effective July 23, 2026

Service terms.

These terms cover requests made through Interpreting App. A submitted request is not a confirmed assignment. Service is confirmed only when the platform identifies it as confirmed or our team confirms it in writing.

Accurate booking details

You agree to provide accurate timing, location, contact, access, and communication details and to tell us promptly when anything changes. Only include information needed to coordinate the assignment.

Quotes and payment

Quotes expire at the displayed time and may change if the duration, location, service, staffing, urgency, or access requirements change. Card payments are processed by Square. Approved organizations may receive invoice terms separately.

Cancellations and changes

Cancellation, minimum-time, travel, and late-change charges are shown with the quote or organization agreement. Contact support as soon as possible if an event changes.

Professional independence

Interpreters and captioners provide communication access and follow applicable professional standards. They do not provide legal, medical, or other subject-matter advice.

No emergency service

Do not use this platform for 911 or another active emergency. Contact local emergency services and request appropriate communication access.

Contact

Questions about a booking or these terms can be sent to info@lopez.com.ai.