Effective July 23, 2026
Privacy, in plain language.
Interpreting App uses the information you provide to coordinate communication-access services, manage assignments, process approved payments, and support your account.
Information we handle
This may include account and contact details, booking dates and locations, communication preferences, assignment context, interpreter credentials, payment status, device and security logs, and messages related to a booking. Do not place medical records or other unnecessary sensitive information in free-text fields.
How it is used
We use booking information to review requests, prepare quotes, match qualified professionals, send operational updates, prevent fraud, resolve support issues, and maintain legally required business records.
Service providers
Cloudflare hosts the application and encrypted storage, Clerk provides account authentication, and Square handles card entry and payments. Card numbers do not pass through our servers. Additional notification providers may deliver booking emails or texts.
Sharing and retention
Assignment details are shared only with staff, clients, and professionals who need them to provide the service. We retain information only as long as needed for active operations, disputes, accounting, safety, and legal obligations, then delete or de-identify it according to our retention schedule.
Your choices
You may request access, correction, or deletion where applicable. Some records must be retained for financial or legal reasons. Contact info@lopez.com.ai with a privacy request.